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FAQ

How do I find out the status of my order?

All Horton Gear members can view the status of their current and past online orders by signing in and accessing the Order Status area on the website. To reach the Order Status area click on "Order Status" located in the upper right hand corner of the page. Should you need additional help, you can e-mail our Customer Service department at horton@2020promo.com or call us toll free at (800) 899-2387. Please include your last name, billing zip code and order number (if you have it) to aid in locating your order. Our customer service is available from 8:00 - 4:30 CST Monday through Friday.

How do I return an item?

 
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